Who is the program for?

This program is addressed to operation supervisors of businesses and organizations.

Objectives of the program

1. The participant will acquire a better understanding of the company as a whole.
2. The participant will obtain a vision of the main administrative topics, helping him to see how his personal leadership, applied to the people problems of the company will allow him to boost his effectiveness as a leader of a work team.
3. The foundations for the principal work techniques and philosophies in the area of operations will be provided.
4. The participant will develop the basic activities for training his team, through a knowledge of the teaching-learning process and its application to work situations.
5. The participant will understand and appreciate total quality as a personal and organizational continuous improvement process.

Duration

• 140 hrs.
• 3 seminars